We’re here for you. Shoot us an email and we’ll do our best to get back to you right away. Treat us like a fun cousin that you talk to every once in a while. You can learn about our policies by clicking on the menu to your left.
We offer free shipping on all domestic orders over $100. We ship Mon-Fri via USPS, generally within 24 hours of your order. Please note that expedited orders must be placed before noon in order to receive the next business day.
We offer free shipping on all international orders over $500. We ship orders via DHL Mon-Fri, generally within 24 hours of your order. Unfortunately, we can not cover custom fees, taxes, or duties incurred from importing goods. Free shipping promotions do not apply to international orders.
|Returns & Exchanges||
Holiday Returns / Exchanges
For the holiday season we're extending our return and exchange window. Any items purchase between 11/15 and 12/25 will be eligible for return/exchange until 1/15.
Domestic Returns / Exchanges
We offer free returns and exchanges on all domestic orders within 14 days of the original date of delivery. Here’s how it works:
For anything else (e.g., color or product exchanges) write us here.
We do not refund original shipping cost.
International Returns / Exchanges
We accept returns and exchanges on all international orders with 14 days of the original date of delivery. Here's how it works:
Here are some situations in which we will not accept a return or exchange:
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
You can opt out of our communications by clicking “unsubscribe” at the bottom of our emails. You have the right to edit or delete your personally identifiable information at any time, and you can send your request to firstname.lastname@example.org.
SECTION 3 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
SECTION 4 - CHANGES TO THIS POLICY