FAQs

How do I care for my linen?

How To Care For Your Linen

For woven linens, it's best to machine-wash cool, hang dry and iron (occasionally) to return to original softness. Woven Linens include: Cham Pants, Bo PantsBo ShortsKite JacketsPlaya Shirts, and Ola Shirts.

    For knit linens, it's even easier: machine-wash cool and then toss those right in the dryer! Our knits will return to original fit post-dry. Knit Linens includes: Sun Tees

     

    How quickly will my order ship out?

    We fulfill orders everyday. If you order before noon EST there's a pretty good chance your order will go out same day. 

     

      I'd like to cancel my order OR adjust the style/color/size

      Easy! Please reach out to hey@alexcrane.co and we'll sort ya out.

       

        I need my order rushed or by a specific date

        We recommend selecting Overnight or 2 Day Air at checkout. If the order has already shipped reach out and we'll see what we can do.

         

          Do you offer returns and exchanges?

          Yep and it's super easy. Check out our return portal: HERE

           

            How do I partake in the breezy lifestyle?

            Excellent question. Drape yourself in linen and wander the beach in search of tasty waves.